Mercure Hotel Kaiserhof City Center - Frankfurt am Main

Convenient location with a cozy breakfast

The staff was helpful and made my check-in process smooth. The area around the hotel can feel uncomfortable with some unsavory activity nearby, which might not be ideal for families.

This hotel was located in a very central area just off the opera and the train station, and Frankfurt with the sole intention of buying crack. It also was very near the main trainstation:)))

A standard king room with aircon has basic facilities you need. Especially helpful and competent staff here at check-out.

Convenient stay near the station

The staff were friendly. I enjoyed the diverse breakfast options and found the room both modern and clean, perfect for resting up after exploring the city.

Attention of the hotel staff, marmelades on the bed, cleanliness of the room

Really nice staff ready to help with even small problems.

Sometimes the water pressure when i was taking a shower changed unexpectedly - so the water changed from the mix that i chose to a much more hoter mix. The breakfast seems too expensive (neither me nor my companion never tried it) - you can get a luxirous breakfast at nice cafe for that price,

Close to train station, friendly staff, clean and quiet room

Centrally located hotel, new refurbished clean rooms and with modern design. Efficient and friendly staff and excellent price. Complimentary fresh fruits, coffee, tea and mineral water at the reception, free internet... really good deal ! I do not hesitate to recommend it to other visitors.

Not very suitable for families with young children as located very close to the red-light district.

postion in relation to the main railway station and the city centre was most convenient for us

unfortunately the same postion now has some riff raff lurking around the front of the hotel

Y'all, let me tell ya, I had a real nice stay. The room was super clean, and I loved some quiet time with my mini-bar. The breakfast spread was excellent, folks were lovin' it! Only wish the shower design didn't make a mess on the floor. Otherwise, a mighty fine time!

Had a good stay! Super close to the train station, really helpful staff, and the breakfast had some great options. A bit noisy at night and the neighborhood felt a bit sketchy, but for a quick trip, it worked out well!

The location is excellent and the room was very clean. Good TV but not many international channels.

The room was very warm and our room was facing the main street (Kaiserstrasse??) so quite noisy at night and first thing in the morning.

Non smoking room was very bad smeels , I ask to change the room and the give me other room without any maintenance like , shower door was broken , face mirror was broken , room window was broken , no mini bar this room was 215

Staff was exceptionally friendly and helpful. Breakfast was worth the somewhat high 15 euro fee. Selection of breakfast foods was extensive, tasty and fresh. Mattress was very comfortable.

Room layout was a little awkward, but still functional.

Good location, close to the main train station and the city centre (both within walking distance) the hotel is very close to the red light area, but not in it, so the street in front of the hotel is safer and more quiet quite big room and big bathroom, minibar, tv, hair dryer the hotel provides a "full bathroom set" : towels, bathrobe, slippers, soaps, shampoo very comfortable room !!

Breakfast was priced 15 €, definitely too expensive, especially when u have cheap bars in the very nearby... Nothing negative about the room